YOUR PRIVACY
TWO ELEVEN IS BUILT ON THE IDEA OF HOME.
DETAILS THAT DON’T NEED EXPLAINING.
UP FOR YOUR INTERPRETATION.
NOT EVERYTHING NEEDS TO BE SHARED.
YOUR DATA INCLUDED.
WE RESPECT IT.
WHO WE ARE
TWO ELEVEN COMPANY IS AN ONLINE APPAREL RETAILER BASED IN SYDNEY, AUSTRALIA.
WE HANDLE YOUR PERSONAL INFORMATION IN LINE WITH THE AUSTRALIAN PRIVACY PRINCIPLES (APPS) UNDER THE PRIVACY ACT 1988 (CTH).
WHAT WE COLLECT
WE MAY COLLECT:
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NAME
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EMAIL ADDRESS
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PHONE NUMBER
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SHIPPING AND BILLING ADDRESS
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PAYMENT DETAILS (SECURELY PROCESSED BY THIRD PARTIES)
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IP ADDRESS AND DEVICE/BROWSER DATA
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WEBSITE USAGE DATA (VIA COOKIES AND TRACKING TOOLS)
WE DO NOT STORE FULL PAYMENT DETAILS.
HOW WE COLLECT IT
WE COLLECT INFORMATION WHEN YOU:
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PLACE AN ORDER
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SIGN UP TO EMAILS OR UPDATES
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CONTACT US
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BROWSE OUR WEBSITE
WE ALSO USE COOKIES AND SIMILAR TECHNOLOGIES TO UNDERSTAND HOW OUR SITE IS USED.
WHY WE COLLECT IT
WE USE YOUR INFORMATION TO:
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PROCESS AND DELIVER YOUR ORDER
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KEEP YOU UPDATED ON YOUR PURCHASE
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RESPOND TO ENQUIRIES
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SEND UPDATES, DROPS, AND OFFERS (IF YOU OPT IN)
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IMPROVE OUR PRODUCTS AND EXPERIENCE
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RUN RELEVANT ADVERTISING AND REMARKETING
WHO WE SHARE IT WITH
WE WORK WITH TRUSTED PARTNERS TO RUN OUR BUSINESS, INCLUDING:
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WIX (WEBSITE PLATFORM)
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STRIPE, APPLEP AY AND PAYPAL (PAYMENTS)
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WIX EMAIL AND MAILCHIMP (COMMUNICATIONS)
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ANALYTICS AND ADVERTISING PLATFORMS (E.G. GOOGLE, META)
THESE PROVIDERS MAY PROCESS YOUR DATA, INCLUDING OVERSEAS.
MARKETING
IF YOU OPT IN, WE’LL SEND YOU OCCASIONAL UPDATES — NEW RELEASES, RESTOCKS, AND THINGS WORTH KNOWING.
YOU CAN UNSUBSCRIBE AT ANY TIME VIA THE LINK IN ANY EMAIL.
COOKIES
WE USE COOKIES TO:
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MAKE THE SITE WORK PROPERLY
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UNDERSTAND USAGE AND IMPROVE PERFORMANCE
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DELIVER RELEVANT ADS
YOU CAN CONTROL COOKIES THROUGH YOUR BROWSER SETTINGS.
SECURITY
WE TAKE ALL REASONABLE STEPS TO PROTECT YOUR INFORMATION.
THAT SAID, NO SYSTEM IS COMPLETELY SECURE — BUT WE DO WHAT WE CAN TO KEEP THINGS TIGHT.
ACCESS AND INFORMATION
YOU CAN REQUEST ACCESS TO OR CORRECTION OF YOUR PERSONAL INFORMATION AT ANY TIME.
CONTACT
FOR ANYTHING PRIVACY-RELATED:
CHANGES
WE MAY UPDATE THIS PAGE FROM TIME TO TIME. THE LATEST VERSION WILL ALWAYS BE HERE.